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Find overdue or blocked work, follow it up, and reassign it

Learn how to find overdue or blocked tasks, follow them up and reassign them when needed.

Written by Yuliya Chakhovich

Find overdue work

  • Open Tasks. Overdue tasks are grouped at the top of the list, with their due date.

  • To see only the work that's late, select Overdue assigned to me, or Overdue created by me for tasks you've handed out.

  • To review the whole team, use All tasks and Add filter to narrow it down, for example by entity or assignee.

Follow it up

  1. Open an overdue task. The assignee is shown on the right.

  2. If another task must be finished first, it's listed under Blocked by. Select it to see who that task is waiting on and where it stands.

  3. Back on the overdue task, write a comment in the activity to follow up, so everyone on the task can see it.

  4. If a new date was agreed, move the due date.

Reassign it

In Assignee, remove the current assignee and choose the new one. The task now shows on their task list.

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